Shipping Policy – Wallstorie
At Wallstorie, we are committed to delivering your customized décor products safely and on time.
1. Order Processing
- All orders are processed within 2–4 business days.
- Since most products are made-to-order, production timelines may vary based on customization requirements.
2. Shipping Timeline
- Standard delivery timeline: 5–10 business days after dispatch.
- Delivery timelines may vary depending on:
- Location
- Product type
- Customization complexity
3. Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout.
- We may offer free shipping on selected products or promotional campaigns.
4. Order Tracking
- Once your order is shipped, tracking details will be shared via email/SMS/WhatsApp.
5. Delivery Delays
- While we aim for timely delivery, delays may occur due to:
- Logistics issues
- Weather conditions
- High demand periods
- Wallstorie is not liable for delays caused by third-party courier partners.
6. Delivery Address
- Customers are responsible for providing accurate shipping details.
- Incorrect address details may lead to delivery failure, and additional charges may apply.